Privacy Policy

Last updated: 2026-03-21

This Privacy Policy explains how Outdoors ("Outdoors," "we," "our," or "us") collects, uses, discloses, and protects personal information when you use our website, iOS app, Android app, APIs, and related services (collectively, the "Service").

This Policy applies globally, with additional disclosures for U.S. state privacy laws, the EEA, UK, and Switzerland. If local law grants stronger rights, those rights control.

1. Information We Collect

A. Information You Provide Directly

We collect personal information that you provide to us, including:

  • Account data: Name, email, login credentials, and authentication metadata
  • Profile data: Avatar, bio, interests, and location preferences
  • User content: Photos, reviews, ratings, notes, route updates, and comments
  • Support communications: Messages and attachments sent to customer support
  • Billing data: Subscription plan and transaction status (full payment card details are generally processed by payment partners and app stores)

B. Information Collected Automatically

When you access or use the Service, we may automatically collect:

  • Device and app data: Device model, OS version, app version, language, and identifiers
  • Usage telemetry: Features used, session events, pages/screens viewed, and interactions
  • Log and diagnostics data: IP address, timestamps, crash logs, and performance metrics
  • Approximate location: Derived from IP where available and lawful

C. Mobile Permissions (iOS and Android)

Depending on your settings and feature use, we may request device permissions. You can manage permissions in your device settings at any time.

  • Precise location: To show your current position, nearby trails, and geospatial features
  • Background location (if enabled): To support active trip features, if and when offered
  • Camera and photos/media: To capture and upload photos and media you choose to submit
  • Push notifications: To deliver alerts, product updates, and account messages

D. Information from Third Parties

We may receive personal information from:

  • Social login providers: Such as Google, Apple, and Meta when you choose social sign-in
  • Payment providers and app stores: Subscription state, renewal, and transaction references
  • Data providers: Government and partner datasets for maps and public land information

2. How We Use Personal Information

We use personal information to:

  • Provide and operate the Service and user accounts
  • Enable mapping, discovery, search, and location-based features
  • Process purchases and subscriptions
  • Personalize recommendations and feature relevance
  • Communicate service messages, account notices, and support responses
  • Prevent abuse, fraud, and security incidents
  • Improve reliability, product quality, and accessibility
  • Comply with legal obligations and enforce our Terms

3. Legal Bases for Processing (EEA/UK/Switzerland)

Where required by law, we process personal information under one or more legal bases:

  • Contract: To provide requested services and account functions
  • Legitimate interests: Security, fraud prevention, analytics, and service improvement
  • Consent: For optional permissions (for example, precise location and notifications)
  • Legal obligation: To meet compliance, tax, and law-enforcement obligations

4. How We Share Information

We do not sell personal information for money. We may share data as follows:

  • Publicly shared content: Content you choose to publish (for example, reviews and photos)
  • Service providers: Hosting, storage, analytics, support, security, and payment processors
  • App stores and platform operators: For subscription and app delivery workflows
  • Legal and safety requests: If required by law or necessary to protect rights and safety
  • Corporate transactions: In connection with mergers, acquisitions, financing, or asset transfers
  • With your direction: When you instruct or consent to specific sharing

5. Cookies and Similar Technologies

We and our providers may use cookies, SDKs, local storage, and similar technologies for login sessions, preferences, analytics, fraud prevention, and performance. See our Cookie Policy for details and controls.

6. Data Retention

We retain personal information only as long as needed for the purposes described in this Policy, including account operation, legal obligations, dispute resolution, and security.

  • Account data is retained while your account is active.
  • Backups and logs may persist for limited periods after deletion requests.
  • Some records may be retained where legally required (for example tax or fraud prevention).

7. Your Privacy Rights and Choices

Depending on your location, you may have rights to:

  • Access: Know what personal information we hold about you
  • Correction: Correct inaccurate personal information
  • Deletion: Request deletion of personal information
  • Portability: Receive certain data in portable format
  • Restriction or objection: Limit or object to certain processing
  • Withdraw consent: Revoke consent for optional processing at any time
  • Opt out of marketing: Unsubscribe using the link in marketing messages

You can also control many settings directly: account profile edits, notification preferences, and device-level permission controls for location, camera, photos, and push notifications.

8. U.S. State Privacy Notices

Residents of certain U.S. states (including California, Colorado, Connecticut, Virginia, and others as applicable) may have additional rights to know, access, delete, correct, or opt out of certain profiling or targeted advertising uses.

  • We do not sell personal information for monetary consideration.
  • Some jurisdictions treat certain ad-tech sharing as a "sale" or "sharing"; you may request an opt-out where applicable.
  • You may use an authorized agent where legally permitted.
  • We will not discriminate against you for exercising privacy rights, subject to lawful program differences.

9. International Transfers

We may transfer and process personal information in countries other than your own. Where required, we use appropriate safeguards, such as contractual protections and other lawful transfer mechanisms.

10. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. These measures include encryption in transit, access controls, monitoring, and secure development practices.

No system is perfectly secure. You should use strong credentials, keep your devices updated, and report suspected account compromise immediately.

11. Children's Privacy

The Service is not directed to children under 13 (or the higher age threshold required in your jurisdiction). We do not knowingly collect personal information from children where prohibited by law.

12. Third-Party Services and Links

The Service may link to third-party websites, reservation systems, maps, and services. Their privacy practices are governed by their own policies, not this Policy.

13. Do Not Track and Global Privacy Controls

Some browsers transmit "Do Not Track" or similar signals. Because standards vary, we may not respond uniformly to all signals in every context. Where required by law, we honor applicable opt-out preference mechanisms.

14. Changes to This Privacy Policy

We may update this Policy from time to time. If we make material changes, we will provide notice by updating the effective date and posting the updated Policy in the Service. Your continued use after the effective date means you accept the updated Policy.

15. Contact and Requests

To submit privacy requests or appeals, contact:

For questions about this Privacy Policy, please contact us.